Job Title: - Bilingual Medical Insurance & Patient Care Coordinator [KH - LPS]
Position type: Part-Time
Working hours: Tuesday - 09:00 AM to 03:00 PM
Wednesday 09:45 AM - 06:45 PM
Thursday- 09:00 AM to 03:00 PM Central Daylight Time
Salary rate: $6-$7

Key Responsibilities:• Manage insurance prior authorizations from submission through approval, including tracking, follow-ups, and complex reconstructive cases.
• Verify insurance eligibility, out-of-network benefits, procedure codes, and coverage requirements to support accurate patient and billing workflows.
• Manage appointment scheduling and ModMed tasks, ensuring accurate documentation and timely follow-up.
• Provide virtual scribing support during patient exams, including video-based assistance when required.
• Handle rollover calls, patient inquiries, insurance-related concerns, and other patient communications professionally and compassionately.
• Manage incoming lead calls, qualify prospective patients, and convert appropriate inquiries into scheduled appointments.




• Provide targeted front-office and virtual receptionist backup, including scheduling support and appropriate routing of post-procedure questions and concerns.
• Provide light sales support by discussing relevant aesthetic services, skincare products, HydraFacial, Fem Power, wellness services, and other practice offerings.
• Identify appropriate opportunities to increase appointment bookings and support practice revenue while maintaining a patient-centered approach.
• Collaborate with the clinical and administrative teams to ensure smooth communication and continuity of patient care.

• At least 1 year of healthcare administrative or Medical Virtual Assistant experience.
• Fluent in English and Spanish, including the ability to communicate medical information and terminology effectively.
• Direct experience with ModMed EMR is required.
• Strong experience with insurance prior authorizations, authorization tracking, and follow-up.
• Experience verif

📌 Bilingual Medical Insurance (Colombia)
🏢 Winning Assistants
📍 Colombia