Company Description At Andinos Business Connections, we deliver high-caliber outsourcing solutions designed to help businesses scale efficiently and sustainably. Our team has a strong track record supporting clients in the HVAC and Logistics sectors, ensuring reliable administrative and operational assistance. We also partner with organizations in a wide range of other industries that require precision, consistency, and dependable support services. By offering a comprehensive suite of tailored solutions, we help companies streamline processes, improve responsiveness, and stay focused on core business goals.
Role Description The HVAC Dispatcher is a full-time, remote role based in Colombia, responsible for coordinating daily service operations for HVAC technicians. This role involves scheduling and dispatching technicians to residential and commercial service calls, ensuring routes are optimized and response times are efficient. The dispatcher will manage incoming work orders, prioritize tasks based on urgency, confirm appointment details with customers,



and maintain clear communication with the field team throughout the day. Additional responsibilities include updating job status in dispatch and CRM systems, verifying that required parts and tools are available, handling basic customer inquiries, and collaborating with supervisors to address service delays or urgent issues. The role requires consistent attention to detail, strong organizational skills, and the ability to work in a fast-paced environment while maintaining professional communication standards.
Qualifications
• Strong scheduling, coordination, and time-management skills to effectively assign and track HVAC service calls.
• Proficiency with dispatch, CRM, and office software (e.g., scheduling platforms, spreadsheets, email) to manage work orders and documentation.
• Clear and professional communication skills, including the ability to interact with technicians, customers, and internal teams in a courteo

📌 HVAC Dispatcher (Colombia)
🏢 Andinos Business Connections
📍 Colombia