Job Opening

Sales Coordinator

5

Santacruz office

Job Description

To ensure smooth coordination between the Sales Team, Customers, Accounts, Purchase, Warehouse and Logistics teams, ensuring timely order processing, accurate documentation, effective CRM management and seamless execution of customer orders from enquiry to delivery. Key Responsibilities: 1. Sales Coordination & Order Management Coordinate with the Sales Team for enquiries, quotations, purchase orders and customer requirements. Process and coordinate confirmed orders from PO receipt to final delivery. Ensure accurate and timely creation of Sales Orders (SO), Delivery Request Forms (DRF) and related documents. Coordinate with Warehouse and Logistics for timely dispatch of confirmed orders. Track pending orders, non-billed orders and delayed deliveries and highlight issues to the concerned team. 2. Customer & Sales Support Act as a coordination point between customers and internal departments for order-related requirements. Follow up on pending POs, payment status, dispatches,



delivery schedules and required documents. Maintain proper records of customer requirements, quotations, orders and follow-ups. Support the Sales Team with customer data, sales reports and order status. 3. CRM & Sales Data Management Ensure 100% and timely updating of customer enquiries, follow-ups, quotations, orders and activities in CRM. Maintain accurate customer and prospect databases. Track enquiry-to-order conversion, pending enquiries and inactive opportunities. Prepare regular sales MIS and reports for management review. 4. Purchase, Inventory & Logistics Coordination Coordinate with Purchase Team for material availability and procurement requirements. Follow up on local/import purchase orders and expected material arrival. Coordinate with Warehouse for stock availability and allocation. Coordinate with Logistics for dispatch planning, transport arrangements and delivery tracking. Ensure timely sharing and filing of LR

📌 Sales Coordinator (Santacruz)
🏢 Chembond Water Technologies
📍 Santacruz