Payroll Associate
Location Colombia
Modality 100 Onsite
Schedule Monday to Friday Rotating Shifts
Salary COP 2,800,000
About the Role
We are seeking a detailoriented and customerfocused Payroll Associate to join our team. This fastpaced role requires strong organizational skills, the ability to prioritize multiple tasks, and a commitment to delivering exceptional client service. The Payroll Associate will be responsible for processing payroll accurately and efficiently while serving as a trusted resource for client payroll inquiries.
Key Responsibilities
Schedule and manage multiple client payrolls.
Process payroll transactions accurately, timely, and in compliance with regulations.
Understand and apply payroll tax requirements.
Process wage garnishments, child support orders, and tax levies.
Prepare and process quarterend and yearend payroll reporting.
Generate ad hoc payroll reports for clients.
Work within various payroll systems for timekeeping, payroll processing, and reporting.
Resolve client questions related to payroll and payroll systems.
Manage payrollrelated projects and tasks.
Handle inbound calls and client inquiries.
Coordinate payroll activities from start to finish with clients.
Deliver exceptional customer service through accountability, followup, and communication.
Perform additional duties as assigned.
Requirements
High School Diploma or GED required.




Minimum of 1 year of customer service experience.
Previous payroll experience is highly preferred.
Strong communication and interpersonal skills.
Excellent phone presence and customer service abilities.
Strong organizational, time management, problemsolving, and prioritization skills.
Ability to work in a fastpaced environment and manage multiple deadlines.
Schedule Availability Required
Candidates must be available to work any of the following shifts. The assigned shift will be confirmed after the selection process.
Current Shifts
700 AM 400 PM
800 AM 500 PM
1000 AM 700 PM
During Daylight Saving Time
800 AM 500 PM
900 AM 600 PM
1000 AM 700 PM
What Were Looking For
Strong customer service mindset
Excellent attention to detail
Ability to meet deadlines and multitask
Comfortable handling clientfacing responsibilities
Interest in payroll operations and compliance
Apply today and become part of a team dedicated to delivering accurate payroll services and outstanding client support.
Bolsa de trabajo Colombia ofrecemos puesto de BackOffice Assistant para el sector de Atencion a clientes en la empresa SOLVO S.A.S de Medellín. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 BackOffice Assistant (Medellín)
🏢 Solvo
📍 Medellín