About Profound ResearchProfound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.Our Mission:Improving lives by providing advanced therapeutic optionsOur Vision:Creating the absolute best patient-physician experience in clinical researchOur Values:Compassion:We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centeredUrgency:We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleaguesSolution Orientation:We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiencyExcellence:We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standardsWhy This Role ExistsPatients are at the center of everything Profound does, and patient recruitment is one of the most direct ways we deliver on our mission of expanding access to advanced therapeutic options.As we continue to grow, we are looking for a senior leader to own and scale our patient engagement and recruitment function across our national site network. This leader will shape the strategy, team, processes, and operating model that help connect the right patients to the right trials faster while preserving the personal, trusted experience that defines Profound.Today, most of our patient recruiters are embedded within site teams, with a smaller centralized team providing additional support. This role will help evolve how those models work together as we scale, bringing clinical research experience, strong people leadership, and creative problem solving to how we recruit, engage, and support patients.This is a hands‑on builder role for someone who is energized by growth, comfortable with ambiguity, and excited to create a patient recruitment function that is both highly effective and deeply patient-centered.What You’ll OwnPatient Recruitment Strategy & Operating ModelOwn Profound’s patient engagement and recruitment strategy across sites, studies, and therapeutic areasLead the continued evolution of Profound’s recruitment operating model, including embedded, centralized, and hybrid support, to improve enrollment performance and patient experience as we scaleBuild scalable approaches to patient identification, outreach, engagement, pre‑screening, scheduling, and retention in partnership with Clinical OperationsEstablish clear priorities, goals, and accountability structures for the patient recruitment functionTranslate organizational growth goals, study needs, and site realities into practical recruitment strategiesPartner with Clinical Operations, Commercial, Study Startup, Quality, Clinical Systems, Finance, and People to ensure recruitment strategies are aligned, compliant, and executableEnrollment Performance & Functional ExecutionOwn recruitment performance across the patient funnel, including lead quality, outreach effectiveness, pre‑screening, scheduling, show rates, screening conversion, enrollment outcomes, and retention supportEstablish the KPIs, dashboards, reporting rhythms, and forecasting needed to create visibility into recruitment performanceUse data to identify trends,



risks, opportunities, and resourcing needs across the functionLead study‑and site‑level recruitment planning for priority trials, ensuring the right strategies and resources are in place to support enrollment goalsBring structure and urgency to recruitment execution while maintaining flexibility for the needs of different studies, sites, and patient populationsPatient Engagement & ExperienceEnsure Profound’s recruitment practices reflect a compassionate, service-oriented, and patient-centered experienceStrengthen the patient journey from initial engagement through screening and enrollment in partnership with Clinical OperationsDevelop approaches that expand access to clinical research for diverse patient populations and support community‑based recruitmentIdentify opportunities to improve patient communication, follow‑up, and retention without creating unnecessary complexity for sites or patientsTeam Leadership & Function BuildingLead and develop Profound’s patient recruitment team, including embedded and centralized team membersBuild a high‑performing culture rooted in accountability, urgency, collaboration, compassion, and continuous improvementClarify roles, responsibilities, performance expectations, and career pathways within the patient recruitment functionBuild the team structure, leadership capabilities, staffing plans, and ways of working needed to support continued growthCoach and develop leaders and team members to strengthen recruitment execution, patient communication, problem solving, and cross‑functional partnershipProcess, Technology, & Continuous ImprovementOwn the recruitment process and technology roadmap in partnership with Clinical Systems, IT, and operational leadersIdentify opportunities to improve consistency, visibility, efficiency, and scalability across recruitment workflowsEvaluate and implement tools, systems, vendor partnerships, and digital engagement strategies that improve recruitment performance and patient experienceEnsure recruitment processes remain compliant with clinical research, privacy, IRB, and patient communication requirementsLead change management related to recruitment processes, technology, operating model, and performance expectationsRequirementsEssential QualificationsBachelor's degree in life sciences, healthcare administration, public health, business, or a related field; equivalent experience may also be consideredMeaningful experience in clinical research, patient recruitment, clinical operations, healthcare operations, or a closely related environmentExperience supporting or leading patient recruitment, enrollment, patient engagement, pre‑screening, or site‑level clinical research operationsPractical understanding of how patients move through the clinical trial recruitment process, including outreach, pre‑screening, scheduling, screening, enrollment, and retentionExperience leading teams, projects, or cross‑functional initiatives in a growing, multi‑site, remote, or geographically dispersed environmentStrong people leadership skills, including the ability to coach, develop, motivate, and hold teams accountableAbility to use data, site feedback,



and operational insights to identify opportunities and improve performanceStrong cross‑functional partnership skills, with the ability to build trust across clinical, operational, commercial, technology, finance, and people teamsWorking knowledge of clinical research compliance considerations, including patient privacy, IRB‑approved recruitment materials, GCP principles, and ethical patient engagementStrong communication skills, sound judgment, initiative, and comfort working in a fast‑paced, evolving environmentPreferred QualificationsExperience in a clinical research site network, SMO, CRO, sponsor, healthcare services organization, or community‑based research environmentExperience with embedded, centralized, or hybrid patient recruitment modelsPrior experience working directly with patients or in a patient‑facing clinical research, healthcare, or recruitment capacityExperience leading patient recruiters, patient engagement specialists, call center teams, clinical research staff, or other patient‑facing operational teamsExperience with recruitment technology, CRM platforms, contact center tools, scheduling systems, patient engagement platforms, or clinical trial recruitment vendorsExperience developing or using KPIs, dashboards, productivity expectations, or capacity planning toolsKnowledge of digital recruitment, community outreach, physician referral workflows, patient databases, or other patient acquisition strategiesExperience supporting growth, change, or function‑building in a startup or high‑growth environmentPhysical Requirements & Work EnvironmentThis role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetingsRequires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materialsMinimal travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materialsMust be able to maintain a productive and professional remote work setup with reliable internet connectivityReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the roleWhy Join Profound Research?Meaningful Impact:Every role at Profound contributes to advancing medical knowledge and expanding therapeutic options for patients – the work we do here mattersProfessional Growth: We invest in our people through comprehensive training, certification support, and ongoing education to help you grow in your role and your careerLeadership & Advancement: Profound is a place where initiative is recognized. We actively support internal growth and create pathways for people to take on greater responsibility over timeCollaborative Culture:You’ll work alongside a team of dedicated professionals who are passionate about clinical research and committed to doing it wellFull Benefits Package:Competitive compensation, health insurance, PTO, retirement plan, and professional development supportBroad Organizational Exposure: Gain visibility across the full lifecycle of clinical research – from study startup through closeout – working cross‑functionally with clinical, finance, and operations teamsFlexible Work Environment: This role offers the autonomy of a remote or hybrid work setting while keeping you connected to a team that’s deeply collaborative and mission‑driven#J-18808-Ljbffr

📌 Vp, Patient Engagement & Recruitment (Colombia)
🏢 Lever
📍 Colombia