We are seeking an experienced, tech-savvy, and highly empatheticVirtual Medical Practice Manager / Assistantto oversee the operational and administrative backend of a growing psychiatric practice.The practice is preparing for a physical office relocation by January 1st, alongside a complete digital migration from Practice Fusion toSimplePractice.The adecuado candidate brings strong operational logic, EHR data-handling proficiency, and a warm, diplomatic communication style capable of handling sensitive mental health scenarios (including anxious patients, child custody nuances, and urgent risk triage).Key ResponsibilitiesEHR Transition & Administrative OperationsSimplePractice Onboarding:Assist with configuring, building out, and maintaining the backend of SimplePractice.Data & Medical Records Migration:Coordinate the smooth transfer of client charts and clinical data from Practice Fusion and paper files to SimplePractice without loss of records.Tool Consolidation:Help consolidate disconnected systems (Updox fax, Converge payment processing, third-party bookkeeping) into SimplePractice's unified billing and portal ecosystem.Transition Logistics:Support administrative workflows related to the January 1st office move—including updating provider credentialing addresses, adjusting phone systems, and syncing website information.Practice & Calendar ManagementCalendar & Schedule Oversight:Manage overlapping professional and personal calendars, coordinate continuing medical education (CME) travel schedules, and streamline daily appointments.Prior Authorizations & Paperwork:Process psychiatric prior authorizations, coordinate prescription refill workflows via EHR, and organize electronic/uploaded document backlogs.Communication & Inbox Triage:Manage incoming practice emails and secure messaging, filtering urgent clinical alerts from routine inquiries.Patient Coordination & Compassionate CarePatient Front-Line Communication:Serve as the primary,



gentle point of contact for patients and families seeking care.Sensitive Scenario Handling:Demonstrate emotional composure and tact when interacting with anxious clients, navigating child custody desk requirements, and managing adolescent behavioral contexts.Risk Assessment Support:Quickly identify and elevate urgent patient risk signals or clinical emergencies to Dr. Wakil following established practice protocols.Candidate Qualifications & RequirementsExperience:4 to 10 years of virtual assistant or practice management experience in a medical setting (psychiatry, mental health, or pediatric experience strongly preferred).Technical Proficiency:Hands-on experience with Electronic Health Record (EHR) systems—SimplePractice experience is strongly preferred.Familiarity with Practice Fusion, digital fax systems (Updox), and digital billing platforms.Tech-savvy and adaptable to HIPAA-compliant communication platforms (Microsoft Teams, Slack, Google Workspace).Compliance & Legal Knowledge:Strict adherence to HIPAA standards, privacy laws, and medical-legal boundary guidelines.Language & Tone:Professional English fluency with a warm, gentle, and diplomatic style (Spanish-speaking ability preferred to support local Houston demographics).Personality & Capacity:High emotional intelligence, calm demeanor under pressure, strong organizational logic, and a patient-first ethos.$1,400 - $1,800 a monthU.S.-based child, adolescent, and adult psychiatrist | Central Standard Time (CST) working hours | Full-Time (40 hrs/week)Why Join Assist World?100% REMOTE$50 birthdaybonus$200 testimonial bonusNO TRACKER. NO PROBLEMImportant Hiring Note / Eligibility:We are a remote-first team, but due to international payment regulations,we can only hire candidates who can receive payments viaWise (SA, UK, US & PH). Before applying, please ensure Wise operates and supports local bank transfers in your country of residence/bank location.Regrettably, we cannot proceed with applications from regions where Wise services are unavailable.#J-18808-Ljbffr

📌 Medical Practice Virtual Assistant (Colombia)
🏢 Lever
📍 Colombia