Customer Sales Representative – Telemedicine (Part-Time)

About Zappy

Zappy is a modern BPO partner supporting high-growth healthcare and telemedicine practices. We provide skilled sales and operational professionals who integrate seamlessly into our clients’ teams.

We are currently hiring on behalf of a cash-based telemedicine medical practice specializing in hormone health, medical weight loss, and longevity optimization. The patient population is primarily women.

Position Overview

We are seeking a confident, results-driven Customer Sales Representative to conduct scheduled 15-minute discovery calls with prospective patients.

This role is critical to practice growth. Your primary objective is to convert qualified prospects into booked initial consultations with a medical provider.

This is a part-time role based on appointment volume/bookings.

Fluent, natural-sounding English is required. The candidate must sound credible, professional, and fully integrated with the practice.

Key Responsibilities

Conduct scheduled 15-minute discovery calls with prospective patients

Build rapport quickly and create a warm, trustworthy experience

Identify patient concerns, goals, and readiness

Clearly explain the practice model, assessment process, and ongoing care

Confidently discuss pricing

Handle objections professionally





Utilize strong closing techniques to secure bookings

Document call notes and outcomes accurately

Meet or exceed conversion goals

Required Qualifications

Proven experience in sales, appointment setting, or closing

Strong experience conducting short discovery calls (required)

Demonstrated closing ability

Fluent, professional-level English

Ability to sound confident, credible, and polished

Comfortable discussing health-related topics

Organized and detail-oriented

Preferred Qualifications

Experience in healthcare, telemedicine, medical aesthetics, wellness, or women-focused services

Experience in female-centric sales environments

Background in high-ticket or consultation-based sales

Adecuado Candidate

You are:

Personable and empathetic

Confident without being pushy

Skilled at objection handling

Motivated by performance metrics

Comfortable discussing pricing transparently

Reliable and polished on the phone

Performance Metrics

Discovery call conversion rate

Number of initial consultations booked

Call quality and patient feedback

Position Details

Part-time (based on appointment volume)

Remote

Performance-based compensation structure available

Opportunity to grow with a scaling telemedicine practice

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📌 Customer Sales Representative – Telemedicine (Part-Time) (Bogotá)
🏢 Zappy
📍 Bogotá