About Next Staffing Group

Next Staffing Group is a premier offshore staffing partner dedicated to connecting high-performing professionals with leading organizations worldwide. We specialize in building dedicated remote teams that drive operational excellence, specializing in mid-level and back-office functions across finance, marketing, IT, executive and administrative support. Unlike traditional outsourcing, we focus on a collaborative model that blends rigorous recruitment with comprehensive support, ensuring our team members are empowered to thrive in a general environment. At Next Staffing Group, we don’t just fill roles—we foster long-term partnerships that help businesses scale smarter and help talent reach their full potential.

Truckload Logistics Coordinator (Account Management)

Location: Colombia

Position Type: Full-Time, Fully Remote

Role Overview

We are seeking a Truckload Logistics Coordinator who blends strong FTL operational execution with client-facing account management experience. In this dual-function role, you will not only coordinate and dispatch full truckload freight but also serve as a trusted partner to key client accounts: managing communication, anticipating needs, and driving account growth through excellent service delivery.

Key Responsibilities

- Manage day-to-day full truckload (FTL) shipment lifecycle, including booking, carrier assignment, tracking, and delivery confirmation.
- Serve as the dedicated operational contact for key client accounts, conducting regular check-ins and delivering status updates.
- Identify client freight patterns and operational requirements to proactively offer solutions and secure additional volume.
- Negotiate competitive carrier rates while maintaining healthy profit margins and high service levels.
- Address and resolve operational exceptions, claims, and delivery issues promptly,



keeping clients informed every step of the way.
- Collaborate with internal teams to onboard new client accounts and integrate their logistics preferences into daily execution.

Qualifications & Requirements

- 2–4 years of experience in FTL freight coordination with direct experience in client account management or customer service.
- Proven ability to manage operational details while building strong, trust-based client relationships.
- Solid understanding of the FTL transportation market, carrier negotiation, and route optimization.
- Excellent written and verbal communication skills with a client-first mindset.
- Tech-savvy with hands-on experience using TMS software and CRM tools.

Remote Work Environment Fit

- Noise-free environment
- Stable Internet connection 25 Mbps to 50 Mbps (Fiber connection)+ backup Internet connection (Prepaid Wi-Fi modem or mobile hotspot)
- Laptop or PC with processor Intel Core i5 (11th Gen or newer) or AMD Ryzen 5 (5000 Series or newer) and storage of at least 8GB RAM + 256 GB SSD
- Headset with microphone
- Camera for virtual meetings
- Open to using time tracking & productivity tool like Time Doctor
- Full-time work from 8:00 AM to 5:00 PM Eastern Standard Time

Benefits aside from working from home / anywhere

- Exposure to the U.S. Market: Work directly with our U.S.-based client, gaining valuable cross-cultural business experience and improving your professional English skills by collaborating with international teams.
- Highly Competitive Weekly Compensation: Enjoy the peace of mind of receiving competitive pay delivered reliably on a weekly basis, providing consistent cash flow and financial stability.
- Generous Paid Time Off (PTO): Receive a minimum of 10 multipurpose Paid Time Off (PTO) days per year. This single bank is for you to use flexibly for all needs, including vacation, local holidays, or sick leave.

Job Type: Full-time

Work Location: Remote

📌 Truckload Logistics Coordinator (Colombia)
🏢 Next Staffing Group
📍 Colombia