We are looking for a reliable, detail-oriented Shopify Store Manager to oversee the day-to-day operations of our online store. This is a full-time remote position responsible for processing customer orders, providing exceptional customer service, and ensuring a seamless shopping experience from purchase to delivery.
Responsibilities:
- Process and fulfill Shopify orders accurately and on time.
- Respond to customer inquiries via email and chat in a professional and timely manner.
- Handle returns, exchanges, refunds, and order issues.
- Monitor order status and coordinate with fulfillment partners as needed.
- Update product listings, inventory, and store information.
- Help maintain a positive customer experience and resolve issues efficiently.
Qualifications:
- Experience managing a Shopify store.
- Fluent in both English and Spanish (written and spoken).
- Strong customer service and communication skills.
- Excellent attention to detail and organizational skills.
- Ability to multitask and work independently in a fast-paced remote environment.
- Familiarity with Shopify apps and basic e-commerce operations is preferred.