Dapta is an AI automation platform helping companies across LatAm operate faster and with less friction. Our clients include Rappi, Siigo, Bold, and other high-growth companies scaling through technology.We're expanding our team and looking for AI Consultants to act as the bridge between our platform and the success of our Scaleup clients. This role is idóneo for people coming from marketing or client-facing backgrounds who already live and breathe AI and enjoy working directly with customers to design solutions.About the RoleAs an Implementation Specialist, you will own the client relationship from kickoff to value realization. This role is a mix of sales, strategy, and hands‑on implementation.Your day‑to‑day will be fully customer‑facing: running discovery calls, designing AI‑powered solutions using Dapta, configuring the platform (no‑code), training users, driving adoption, and identifying upsell opportunities.Important: this is a hands‑on role. You will implement, respond, and guide - not just provide high‑level consulting.What You’ll DoImplementationLead end‑to‑end implementation for Scaleup and Prime accounts (from kickoff to go‑live)Configure the platform based on client use cases (automations, AI agents, integrations - all no‑code)Design tailored AI workflows to solve each client’s specific problem (not one‑size‑fits‑all)Define and enforce clear ETAs throughout the implementation processExecute handoff to Support once the account is fully operationalClient CommunicationAct as the main point of contact during onboardingRespond to functional, commercial, and configuration questions within defined SLAsDeliver live training sessions (1:1 and group sessions)Proactively communicate progress, blockers,



and next stepsCommercial / ConsultativeRun deep discovery to understand the client’s business before touching the toolIdentify upsell opportunities during implementation and pass them to the sales teamAct as a trusted advisor - clients should feel they learn about AI and automation from youKeep all interactions and decisions properly documented in the CRMOperationsManage a portfolio of 15-25 active accounts simultaneouslyReport weekly on account status, risks, and blockersDocument best practices and repeatable use cases to help scale team knowledgeWhat We're Looking ForBackground2+ years in call center, telesales, inside sales, BDR/SDR, customer success, or high‑volume client‑facing rolesExperience managing client relationships and delivering projects with clear timelinesAbility to handle high volume without sacrificing qualityStrong commercial mindset (discovery, objection handling, opportunity identification)You have implemented AI in a real business setting (not just experimented with it)Daily user of tools like ChatGPT, Claude, Perplexity, or AI agents (n8n, Make + AI, custom GPTs, Lindy, Relevance, etc.)Experience building prompts, workflows, or agents that automated real processesStrong understanding of when AI is (and isn’t) the right solutionTools & StackExperience with CRMs (HubSpot, Salesforce, Pipedrive, Intercom, or similar)Comfortable with no‑code and automation tools (Zapier, Make, n8n, Airtable, Notion)Ability to quickly learn technical platforms without needing to codeSoft SkillsStrong consultative mindset — you care about the client’s business, not just the toolExcellent written and verbal communication — someone clients enjoy working withAdvanced English (B2+ / C1) — client‑facing interactions will be in EnglishWhat We're NOT Looking ForSoftware engineers or developers - this role does not require writing production codePurely technical profiles without commercial or marketing awarenessPeople who prefer behind‑the‑scenes work over client interactionWhat We OfferCompetitive salary + variable compensation tied to activation and upsellHigh‑growth environment in a fast‑moving AI industryModern stack with AI at the core of everything we doTop‑tier LatAm clients as your portfolio#J-18808-Ljbffr

📌 Implementations Specialist (Cundinamarca)
🏢 Dapta
📍 Cundinamarca