We are seeking an experienced, tech-savvy, and highly empatheticVirtual Medical Practice Manager / Assistant to oversee the operational and administrative backend of a growing psychiatric practice.The practice is preparing for a physical office relocation by January 1st, alongside a complete digital migration from Practice Fusion toSimplePractice .
The adecuado candidate brings strong operational logic, EHR data-handling proficiency, and a warm, diplomatic communication style capable of handling sensitive mental health scenarios (including anxious patients, child custody nuances, and urgent risk triage).
Key Responsibilities
EHR Transition & Administrative Operations
- SimplePractice Onboarding: Assist with configuring, building out, and maintaining the backend of SimplePractice.
- Data & Medical Records Migration: Coordinate the smooth transfer of client charts and clinical data from Practice Fusion and paper files to SimplePractice without loss of records.
- Tool Consolidation: Help consolidate disconnected systems (Updox fax, Converge payment processing, third-party bookkeeping)
into SimplePractice's unified billing and portal ecosystem.
- Transition Logistics: Support administrative workflows related to the January 1st office move—including updating provider credentialing addresses, adjusting phone systems, and syncing website information.
Practice & Calendar Management
- Calendar & Schedule Oversight: Manage overlapping professional and personal calendars, coordinate continuing medical education (CME) travel schedules, and streamline daily appointments.
- Prior Authorizations & Paperwork: Process psychiatric prior authorizations, coordinate prescription refill workflows via EHR, and organize electronic/uploaded document backlogs.
- Communication & Inbox Triage: Manage incoming practice emails and secure messaging, filtering urgent clinical alerts from routine inquiries.
Patient Coordination & Compassionate Care
- Patient Front-Line Communication: Serve as the pr
📌 Medical Practice Virtual Assistant (Colombia)
🏢 Lever
📍 Colombia
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