Specialist, Customer Success - Bilingual page is loaded## Specialist, Customer Success - Bilinguallocations: COL Bogota - Cra. 15 #77-50time type: Full timeposted on: Posted Yesterdayjob requisition id: R Job Title:Specialist, Customer Success - BilingualJob DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.You Will:* Provide accurate weekly/ monthly/ quarterly sales forecast* Mastery of product knowledge and technical understanding of services to assess client requirements* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage* Manage external competitive pressures and handle objections to retain customers or win new customers* Manage high volume of customer contacts through phone and email each day - majority of communication is outbound* Work with your team and management to provide a professional experience during all interactions with customers and prospects* Maintain the customer management system (CRM) to ensure all relevant data is captured* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts* Work with a team and report directly to a Sales ManagerYou Have:* 2+ year of experience working in Sales positions, minimum 1 year in B2B Sales (Business to Business)* English Level B2 minimum* Experience with Cold Calling* Experience working with CRM systems* Prior success in achievement of personal and team sales quota/goals* Experience in high-volume calling* Experience learning new technology and data* Problem solving skills* Excellent knowledge of MS Office programs* Experience or willingness to work from homeLocation:COL Bogota - Cra. 15 #77-50Language Requirement