Overview
Platform Infrastructure Engineer (Client Services)
? Colombia | ? Remote - Indefinite term contract
About the Role
As an Infrastructure Engineer at Hyland, you'll play a critical role in the design, construction, and implementation of systems and solutions that support our corporate IT infrastructure. You'll work as part of the Client Services Engineering Team — a collaborative, sprint-based team responsible for developing, implementing, and supporting the platforms and services used to manage, secure, and maintain company-owned devices across the enterprise. The team owns endpoint management solutions that enable device provisioning, software deployment, patch management, security controls, and lifecycle management at scale.
In this role, you'll oversee systems that manage imaging, patching, and protection of company-owned resources, serve as an escalation point for system and user issues, and continuously identify and implement improvements that drive efficiency across the environment.
Candidates who succeed in this role typically bring hands-on experience with Microsoft Intune MDM or Microsoft Configuration Manager (formerly SCCM).
Your Tools
• Microsoft Intune & Microsoft Configuration Manager (SCCM)
• Microsoft Defender for Endpoint
• Jamf Pro
• Windows Autopatch (Windows Update for Business)
Your Role Responsibilities – Here's What You'll Do
• Design, manage, and support IT systems within a hybrid-cloud architecture; engineer, maintain, and protect Windows and macOS devices to ensure a secure, reliable, and optimized endpoint environment.
• Plan and execute projects and related requests that support department initiatives; collaborate on best practices, standards, and processes for the design and administration of systems and solutions within a weekly sprint framework.
• Safeguard the security, integrity, and confidentiality of systems and data; support compliance initiatives including gathering evidence for certification audits and adhe
📌 Platform Infrastructure Engineer (Bogotá)
🏢 Hyland
📍 Bogotá