Company:
Marsh

Description:

We are seeking a talented individual to join our Claims Advocacy team at Marsh. This role will be based in Bogota office. This is a hybrid role that has a requirement of working at least three days a week in the office.
Our Claims Advocates support clients in a unique capacity while remaining focused on carrier/TPA limitations and concerns. If you have been part of a successful Claims management team and hope to use your expertise in a complimentary capacity, then apply to our Claims Advocate role to hear more about how your career can blossom with Marsh.

We will count on you to:
• Lead strategic oversight of complex claims portfolios, ensuring accurate assessments, timely resolutions, and exceptional client advocacy.
• Act as the escalation point and senior technical resource for complex losses — progressing claims with minimal direction and maximum impact.
• Demonstrate deep domain knowledge in claims, including property, casualty, specialty, and complex insurance programs, guiding strategy, resolving disputes, and supporting market-facing negotiations.




• Drive innovation in claims processes by identifying automation opportunities and leveraging tools and technology to streamline repetitive or low-value tasks.
• Own and manage regulatory, compliance, and documentation standards, ensuring excellence in e-filing, correspondence, and audit readiness.
• Mentor, guide, and upskill junior advocacy team members, fostering a high-performance, knowledge-sharing culture.

What you need to have:
• 6 to 8 years of strong experience in the General Insurance domain across different types of claims, claims lifecycle, and claim data.
• Graduate or master’s in commerce, Business Administration, or any equivalent education programme in the Insurance domain.
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint), with strong Excel skills.
• Strong verbal and written communication skills, including excellent email writing.
• Comfortable working wi

📌 Claims Advocate Specialist (Bogotá)
🏢 Marsh McLennan
📍 Bogotá