We're a New York home care agency building a permanent, in-office team in Bogotá. This is the first hire: a team lead who will build that team with us.

Responsibilities
• Run aide scheduling and call-out coverage for our New York patients
• Write and maintain the coordinator playbook (SOPs, escalation rules, KPIs)
• Hire, train, and lead a team of 3–4 coordinators
• Report fill rate and time-to-fill weekly to US leadership

Qualifications
• C1 English (written and spoken)
• 2+ years leading a team on a US healthcare account (scheduling, prior authorization, or patient services)
• Comfortable with early-morning US shifts
• Big plus: HHAeXchange or other EVV/scheduling software experience, Medicaid or managed-care exposure

What we offer
• Competitive salary
• Indefinite-term contract (direct hire, not a BPO)
• Private health insurance (prepagada)
• A real path to operations manager

On-site in Bogotá, 5 days a week. Please apply in English.

📌 Care Coordination Team Lead (Bogotá)
🏢 At Home Solutions, Licensed Home Care Agency
📍 Bogotá