?Global Human Resources Operations Coordinator

? Medellín, Colombia | Full-time

We are looking for a Global Human Resources Operations Coordinator to join our HR Operations team and help drive consistent, efficient, and scalable people processes across our general organization.

This is an excellent opportunity for an HR professional who enjoys working across different countries, cultures, teams, and time zones, and who is passionate about building better HR processes through technology, data, and continuous improvement.

? What you’ll do
As part of the Global HR Operations team, you will support the employee lifecycle and help ensure our HR processes are accurate, compliant, efficient, and consistent across regions.

Your responsibilities will include:

• Coordinate onboarding, transfers, job changes, and offboarding across multiple countries.
• Support right-to-work checks, background checks, and new-starter setup in partnership with IT, Finance, and Facilities.
• Prepare and maintain HR documentation, including offer letters, employment verification letters,



job change and leaver letters, and visa support documentation.
• Maintain accurate and audit-ready employee records across our HR systems.
• Review HR data, identify discrepancies, and ensure information remains accurate and compliant.
• Support payroll changes, HR–payroll reconciliation, compensation, and benefits processes.
• Help maintain HR policies, procedures, employee handbooks, and HR knowledge resources.
• Support employee relations processes and prepare related documentation.
• Develop and maintain HR metrics, reports, and dashboards, turning data into actionable insights.
• Support global HR projects, change management, and continuous improvement initiatives.
• Partner with HR Systems and external vendors on technology initiatives.
• Identify opportunities to simplify, standardize, automate, and scale HR processes.
• Act as a first point of contact for employee and manager HR questions, ensuring a

📌 Global Human Resources Operations Coordinator (Medellín)
🏢 Roca Alliances
📍 Medellín