CX Data Analyst: Actionable Insights from Customer Voice (Bogotá)

CX Data Analyst: Actionable Insights from Customer Voice (Bogotá)

08 oct
|
Banco Falabella
|
Bogotá

08 oct

Banco Falabella

Bogotá

Banco Falabella busca un competente de analítica enfocado en Voz del Cliente para convertir datos en insights accionables que impulsen la experiencia.

Gestionará el ciclo analítico desde extracción y validación hasta reporting y modelos analíticos usando GCP, Looker Studio y Excel avanzado para apoyar decisiones del área de CX.

Se trabajará con datos de NPS, PQRS, encuestas y canales digitales para identificar mejoras y presentar hallazgos a la dirección.

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📌 CX Data Analyst: Actionable Insights from Customer Voice (Bogotá)
🏢 Banco Falabella
📍 Bogotá

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