CX Training Architect: Elevate Agent Excellence (Bogotá)

CX Training Architect: Elevate Agent Excellence (Bogotá)

08 oct
|
AlleyCorp
|
Bogotá

08 oct

AlleyCorp

Bogotá

Addi Colombia seeks an experienced Training Designer to empower the Operations team with impactful programs that improve customer experiences and operational excellence. You will design, deliver, and continuously refine training aligned with evolving business needs.

Lead onboarding, product knowledge, and process modules; create engaging content (videos, e-learning, simulations); measure impact with CSAT and other metrics, and drive coaching initiatives based on data to uplift performance across

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📌 CX Training Architect: Elevate Agent Excellence (Bogotá)
🏢 AlleyCorp
📍 Bogotá

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