08 oct
|
Promoverme
|
Colombia
08 oct
Promoverme
Colombia
The Customer Service Representative (CSR) supports clients throughout administrative and document-related processes. This role ensures that clients receive clear guidance, accurate information, and timely updates.Key ResponsibilitiesRespond to client inquiries via phone, email, and messaging platformsProvide clear instructions on required documents and next stepsMaintain accurate client records and case notesCoordinate with internal teams to ensure timely service deliveryFollow established procedures and service standardsEscalate complex cases when appropriateCore SkillsStrong written and verbal communicationAttention to detail and accuracyProfessional and courteous client interactionAbility to follow structured processesTime management and organizationIdeal CandidateExperience in customer service or administrative rolesComfortable working with international clientsReliable, organized, and detail-oriented#J-18808-Ljbffr
📌 Customer Service Representative (Colombia)
🏢 Promoverme
📍 Colombia