Dapta is an AI automation platform helping companies across LatAm operate faster and with less friction. Our clients include Rappi, Siigo, Bold, and other high-growth companies scaling through technology.
We're expanding our team and looking for AI Consultants to act as the bridge between our platform and the success of our Scaleup clients. This role is idóneo for people coming from marketing or client-facing backgrounds who already live and breathe AI and enjoy working directly with customers to design solutions.
About the Role
As an Implementation Specialist , you will own the client relationship from kickoff to value realization. This role is a mix of sales, strategy, and hands‑on implementation.
Your day‑to‑day will be fully customer‑facing: running discovery calls, designing AI‑powered solutions using Dapta, configuring the platform (no‑code), training users, driving adoption, and identifying upsell opportunities.
Important: this is a hands‑on role. You will implement, respond, and guide - not just provide high‑level consulting.
What You’ll Do
Implementation




- Lead end‑to‑end implementation for Scaleup and Prime accounts (from kickoff to go‑live)
- Configure the platform based on client use cases (automations, AI agents, integrations - all no‑code)
- Design tailored AI workflows to solve each client’s specific problem (not one‑size‑fits‑all)
- Define and enforce clear ETAs throughout the implementation process
- Execute handoff to Support once the account is fully operational

Client Communication
- Act as the main point of contact during onboarding
- Respond to functional, commercial, and configuration questions within defined SLAs
- Deliver live training sessions (1:1 and group sessions)
- Proactively communicate progress, blockers, and next steps

Commercial / Consultative
- Run deep discovery to understand the client’s business before touching the tool
- Identify upsell opportunities during implementation and pass them to the sales team
- Act as a trusted ad

📌 Implementations Specialist (Bogotá, D.C.)
🏢 Dapta
📍 Bogotá, D.C.