Temporary Engagement Specialist (Seasonal Opportunity with Potential for Full-Time Hire)
Location: Pereira, Colombia (On-site) Employment Type: Full-time | Temporary Fixed-Term Contract (November 2026 – March 2027)
Who We Are
At ThrivePass, we’re on a mission to help employees and businesses Thrive because benefits should be more than just checkboxes. Through personalized benefits technology, data-driven insights, and meaningful experiences, we empower companies to support their teams in ways that truly matter.
We don’t just talk about culture, we build it. Everything we do is rooted in our CARE values :
- Courageous – We embrace new challenges and fresh ideas.
- Accountable – We show up as our true selves and value transparency.
- Resourceful – We find creative solutions and make things happen.
- Engaged – We hold ourselves accountable and take pride in our work.

At ThrivePass, performance isn’t just about hitting goals. It’s about how you show up. We invest in our employees’ growth and encourage bold thinking, collaboration, and continuous learning.



Join us in shaping the future of employee benefits
What You'll Do
As a Temporary Engagement Specialist , you'll play a key role on our Member Services team, helping deliver exceptional experiences to Consumer Driven Healthcare (CDH) members during our busiest season. Your contributions will directly impact member satisfaction, operational efficiency, and the overall success of our annual Open Enrollment period.
You will:
- Bring fresh ideas to the table. We're all about innovation and continuous improvement.
- Collaborate with cross-functional teams to deliver a seamless member experience.
- Provide outstanding customer service to CDH members and benefit plan participants.
- Deliver professional, empathetic support through inbound and outbound phone interactions.
- Accurately research and resolve member inquiries related to healthcare benefits.
- Meet or exceed established Service Level Agreements (SLAs), productivity

📌 Temporary Engagement Specialist (Pereira)
🏢 ThrivePass
📍 Pereira