Job Summary
As a Accounts Receivable Clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. Your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. This position requires strong AR expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders.
Responsibilities
• Generate accurate and timely client invoices based on contract terms and billing schedules.
• Review and verify invoices for accuracy, completeness, and adherence to company policies.
• Coordinate with internal teams to obtain necessary information for invoicing.
• Address client inquiries related to invoices promptly and professionally.
• Ensure timely and accurate application of payments received.
• Investigate and resolve discrepancies or issues related to payments and client accounts.
• Follow up with clients on overdue payments through calls, emails,
or other communication channels.
• Maintain accurate records of client payments, adjustments, and collection activities.
• Collaborate with clients to establish and communicate payment terms and schedules.
• Build and maintain positive relationships with clients to ensure timely and accurate payments.
• Address client inquiries and resolve issues related to billing and collections.
• Work closely with internal teams to ensure effective coordination and communication.
• Prepare and review documentation to support internal and external audits, as required.
• Participate in client Service Delivery Reviews (weekly, monthly, quarterly, annually, etc.) Work with the Quality Audit Team to increase performance and efficiency of BPO operations.
Skills and Experience
General Requirements
• English - Spanish Language (Oral and writing B2 or above).
• In transit Bachelor's degree in acc
📌 Accounts Receivable Clerk (Bogotá)
🏢 Auxis
📍 Bogotá