09 oct
|
Amadeus
|
Bogotá
Job Title
Integration Consulting AnalystAbout the Business Area/Department:
Our Mission is to enable customer success by delivering optimal and efficient services around our portfolio, enabling them to maximize the benefit of our offering and ensure highly satisfying customer operational relationship. Implement, with efficiency and to highest customer satisfaction, standard and customized products around several core Amadeus domains.
Design and implement customer setup for Customer Projects, Migrations and Product Decommissioning. Assure serviceability and industrialization of emerging products/features delivery, working closely with Business domains (TO IT, ADC, and CIT), R&D;, CBS, CCM and intra-IMP. Working in multicultural and multisite organization, we collaborate closely with delivery management organizations to serve clients globally.
Summary of the role:
Support customers in the integration of Amadeus products or solutions. Provide billable consultancy / integration services to improve business performance.
In this role you’ll:
• Work autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.
• - Receive instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments.
Pre-sales
• Support sales organization for integration matters (perform demos, analyse customer busi-ness flows and propose integration solutions to cope with customer requests)
Assistance & consulting
• Provide advice/consulting to customers for their integration activities between Amadeus sys-tems and customer systems
• Provide functional support and problem resolution within the overall integration project
• Ensure submission of SOR or change proposals (CPR) to Product Management
• Establish and manage the product/solution integration schedule
• Support Integration activities during the implement
📌 Integration Consulting Analyst (Bogotá)
🏢 Amadeus
📍 Bogotá