Rockwell Automation is a integral technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

Job Description

We are looking for an experienced Customer Identity and Access Management (CIAM) Business Analyst. You will support the customer/our needs, translate them to clear requirements, and conduct requirements gathering discussions. Additionally, they will provide continuous improvement of Rockwell Automation's CIAM capabilities.

The Business Analyst will be a bridge between partners, product management,



security, architecture, engineering, digital experience, and technology teams. You will translate business and customer needs into clear functional requirements and user stories while helping ensure that CIAM platform continues to deliver a secure, seamless, and customer experience.

You have understanding of authentication, authorization, identity lifecycle management, federation, customer experience.

Main Responsibilities

• Partner with business, product, digital experience, security, and technology partners to understand customer and our needs.
• Independently gather, analyze, document, and prioritize CIAM requirements.
• Will translate our requirements into epics, features, user stories, acceptance criteria, and process flows.
• Identify functional and non-functional requirements, including security, privacy, performance, availability, and usability requirements.
• Facilitate req

📌 Data Analyst (Medellín)
🏢 Rockwell Automation
📍 Medellín