Summary & Purpose:
We are seeking a Benefits Administrator to support our clients with the administration of their employee benefits programs. This role is client-facing and requires strong communication skills, attention to detail, and the ability to provide exceptional service while ensuring compliance with benefits regulations. You’ll serve as a trusted resource for clients and their employees, helping them navigate benefit options, processes, and problem resolution.

ESSENTIAL FUNCTIONS:
• Administer client benefit programs including health, dental, vision, life, disability, retirement, and wellness plans.
• Process enrollments, changes, and terminations in HR and vendor systems accurately and on time.
• Serve as a primary point of contact for client benefit inquiries, escalations, and issue resolution.
• Partner with payroll and vendors to ensure accurate deductions, reconciliations, and reporting.
• Support client open enrollment activities, including setup, employee communications, and vendor coordination.




• Ensure compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA, etc.).
• Prepare benefits reports and assist clients with audits and compliance requirements.
• Contribute to continuous improvement initiatives, providing insights and recommendations for enhancing client service.
• Build and maintain strong relationships with clients to understand their unique HR needs and challenges.

QUALIFICATIONS & EXPECTATIONS:
• Bachelor’s degree in HR, Business Administration, or related field preferred.
• 6+ months of benefits administration or HR experience, preferably in a client-service capacity.
• B2-C1 English level proficiency.
• Strong knowledge of benefits regulations and compliance requirements.
• Experience with HRIS and benefits systems; payroll interface knowledge a plus
• General knowledge of compliance and employment laws and practices.

📌 Benefits Analyst (Medellín)
🏢 Lean Solutions Group
📍 Medellín