EPAM is a leading integral provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Senior DevOps Engineer to lead the design, automation, deployment, and operation of an enterprise Amazon Connect contact center platform using DevOps and SRE practices. You will take solutions from concept to production while maturing IaC and CI/CD standards across the platform.

Responsibilities

• Lead end-to-end ownership of an enterprise Amazon Connect platform from design through production operations
• Design scalable Amazon Connect architecture, configuration, security controls,



and operational processes
• Build complete Amazon Connect solutions beyond contact flow configuration, including APIs and integrations
• Develop and maintain Infrastructure as Code using AWS CloudFormation to standardize environments
• Design and manage CI/CD pipelines with Git-based workflows, versioning, and deployment governance
• Automate deployments and operational tasks to improve reliability, repeatability, and recovery
• Troubleshoot complex issues across AWS services, networking, integrations, and application components
• Coordinate release management activities, including code reviews and change controls
• Integrate Amazon Connect with AWS services and enterprise applications using serverless and event-driven patterns
• Define and improve engineering practices that raise platform resiliency and delivery quality

Requirements

• 3+ years experience with Amazon Connect in enter

📌 Senior DevOps Engineer (Colombia)
🏢 EPAM Systems
📍 Colombia