JOB DUCK IS HIRING A LEGAL INTAKE SPECIALIST For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

Join Job Duck as an Intake Specialist and serve as a welcoming first point of contact for individuals seeking guidance with Social Security Disability benefits. In this role, you will gather accurate medical, employment, and personal information, evaluate potential eligibility for SSDI and SSI benefits, and help prospective clients understand the application and appeals process. Your work will contribute to an organized onboarding experience while ensuring every interaction is handled with empathy, discretion, and professionalism.

This opportunity is adecuado for a detail-oriented and dependable professional who communicates clearly, listens carefully, and remains composed when handling sensitive situations. You will collaborate with clients, attorneys, and internal staff to support prospective clients throughout the intake process.

Schedule:

Monday to Friday from , 8:00 AM - 5:00 PM [EST][EDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

- Support administrative tasks associated with client and case onboarding
- Maintain confidentiality and comply with HIPAA requirements and firm policies
- Communicate professionally with clients, attorneys, and internal staff
- Schedule consultations and follow up with prospective clients as needed




- Screen potential cases for eligibility under Social Security Disability guidelines
- Conduct detailed intake interviews to collect medical, employment, and personal history
- Explain the disability application and appeals process clearly and compassionately
- Enter, update, and maintain accurate client information in the case management system
- Answer incoming calls and respond to online inquiries from prospective clients

What We’re Looking For:

- High school diploma or equivalent required.
- Bachelor’s degree preferred but not required.
- Previous experience in a law firm, client intake, or call center preferred.
- Knowledge of Social Security Disability, including SSDI and SSI, preferred but not required.
- Receiving training on Social Security Disability matters.
- Proficiency with computers, data entry, and CRM or case management systems required.
- Managing high call volumes and sensitive situations professionally.
- Using CRM or case management systems and standard computer and data entry tools.
- Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
- Quiet, distraction-free remote work environment

What’s In It for You?

- Monthly compensation starting from 1142 USD to 1220 USD
- Paid time off .
- 100% Remote, Full-Time, Long-Term Career Opportunity.
- Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions! DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

📌 Legal Intake Specialist (Colombia)
🏢 Job Duck
📍 Colombia