A convenir Contrato a término fijo Tiempo Completo Remoto Work Arrangement: Fully Remote

Schedule: Full-time or Part-time, depending on client requirements

Availability: U.S. business hours

Experience: 3 years in U.S. healthcare

About the Role

One of our U.S.-based healthcare clients is looking for an experienced Bilingual Medical Receptionist to support front-office operations and patient communication.

The ideal candidate has hands-on experience in a U.S. medical practice, clinic, hospital, or outpatient healthcare setting and is fluent in both English and Spanish.

This is a patient-facing medical reception role. Candidates whose experience is limited to general customer service or call center roles without medical reception or healthcare experience may not be considered.

Key Responsibilities

Answer inbound patient calls in English and Spanish.

Schedule, reschedule, and cancel patient appointments.

Register patients and update demographic information.

Manage patient messages, follow-ups, and administrative requests.

Enter and maintain accurate patient information in the EMR/EHR.

Verify insurance eligibility and benefits when required.

Handle incoming and outgoing faxes and patient communications.

Route clinical questions and provider-related requests appropriately.

Maintain patient confidentiality and follow HIPAA requirements.

Requirements

3 years of experience in U.S. healthcare.

Previous experience as a Medical Receptionist, Medical Front Desk or similar healthcare role.

Experience working directly with patients in a U.S. healthcare setting.

Fluent in English and Spanish, spoken and written.

Experience with patient scheduling and registration.





Experience using an EMR/EHR system.

Strong communication, organization, and attention to detail.

Ability to work independently in a remote environment.

Availability to work during required U.S. business hours.

Preferred

Insurance eligibility and benefits verification experience.

Experience handling high-volume patient calls.

Experience with EMR/EHR platforms such as Athenahealth, Tebra, eClinicalWorks, Practice Fusion, Epic, SimplePractice, or similar systems.

Previous remote experience supporting U.S. healthcare practices.

Core Skills

Medical Reception | Medical Front Desk | Patient Scheduling | Patient Registration | EMR/EHR | Insurance Verification | Patient Communication | Healthcare Administration | HIPAA | Spanish | English

Requerimientos

- Educación mínima: Bachillerato / Educación Media
- 4 años de experiencia
- Idiomas: Español ,Inglés
- Conocimientos: Administración, Cuidado de pacientes, Recepción, Recepción de llamadas, Sanitaria, Conocimientos en seguros

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📌 Bilingual Medical Receptionist English and Spanish Speaking - US Healthcare Experience (Bogotá)
🏢 SnappyCX
📍 Bogotá