About EZContacts www.ezcontacts.com is one of the fastest-growing eyewear and contact lens retailers in the United States.

With consistent year-over-year growth and a strong commitment to providing exceptional customer experiences, we’re now expanding our Customer Service team in the metropolitan Area of Medellín.

We’re looking for motivated, English-fluent professionals who are passionate about customer care and eager to grow with an international company.

? Position Details

Position: Bilingual Customer Service Representative

Location: Must be based in the Medellín metropolitan area.

Schedule: Monday to Friday, 8:00 a.m. – 4:30 p.m. or 9:00 am – 5:30 pm

Compensation: Starting at COP 3.450.000 performance-based bonuses, increasing after 6 months Benefits.

Benefits: Private Health Care Plan after 6 months.

Contract Type: Independent contractor.

Employment Type: Full-time

? What You’ll Need

· Excellent English communication skills (written & spoken)

· Strong customer service orientation and problem-solving mindset

· Reliable, professional, and team-oriented attitude

· Quiet home office setup with a minimum 200 Mbps Wired internet connection





· Personal laptop (minimum i5 processor / 16GB RAM or equivalent)

· Must be based in the Medellín metropolitan area.

? What We Offer

· Long-term stability and reliable income with a career path designed for high performers

· Career growth opportunities within a fast-expanding international company

· Supportive, people-first team culture

? How to Apply

Please share your resume and a short audio message in English telling us about your work experience to WhatsApp at 57 (phone hidden).

The final shortlist will be reviewed by our U.S. Customer Service Integral Managers.

Let’s build something great together! ?

#Hiring #CustomerService #Medellín #EZContacts #JobOpportunity #EnglishJobs

Must-have qualifications

Fluency in English for written and spoken customer communication.

Experience in customer service or customer support roles.

Access to a quiet home office environment suitable for remote customer service work.

Access to a personal laptop with at least an i5-equivalent processor and 16 GB RAM.

Access to a stable internet connection of at least 200 Mbps for remote work.

📌 Bilingual Customer Service Representative (Área metropolitana del Valle de Aburrá)
🏢 EZContacts
📍 Área metropolitana del Valle de Aburrá