About EZContacts www.ezcontacts.com is one of the fastest-growing eyewear and contact lens retailers in the United States.

With consistent year-over-year growth and a strong commitment to providing exceptional customer experiences, we’re now expanding our Customer Service team in the metropolitan Area of Medellín.

We’re looking for motivated, English-fluent professionals who are passionate about customer care and eager to grow with an international company.

? Position Details

Position: Bilingual Customer Service Representative

Location: Must be based in the Medellín metropolitan area.

Schedule: Monday to Friday, 8:00 a.m. – 4:30 p.m. or 9:00 am – 5:30 pm

Compensation: Starting at COP 3.450.000 + performance-based bonuses, increasing after 6 months + Benefits.

Benefits: Private Health Care Plan after 6 months.

Contract Type: Independent contractor.

Employment Type: Full-time

? What You’ll Need

· Excellent English communication skills (written & spoken)

· Strong customer service orientation and problem-solving mindset

· Reliable, professional, and team-oriented attitude

· Quiet home office setup with a minimum 200 Mbps Wired internet connection





· Personal laptop (minimum i5 processor / 16GB RAM or equivalent)

· Must be based in the Medellín metropolitan area.

? What We Offer

· Long-term stability and reliable income with a career path designed for high performers

· Career growth opportunities within a fast-expanding international company

· Supportive, people-first team culture

? How to Apply

Please share your resume and a short audio message in English telling us about your work experience to WhatsApp at +57 (phone hidden) .

The final shortlist will be reviewed by our U.S. Customer Service General Managers.

Let’s build something great together! ?

#Hiring #CustomerService #Medellín #EZContacts #JobOpportunity #EnglishJobs

Must-have qualifications

Fluency in English for written and spoken customer communication.

Experience in customer service or customer support roles.

Access to a quiet home office environment suitable for remote customer service work.

Access to a personal laptop with at least an i5-equivalent processor and 16 GB RAM.

Access to a stable internet connection of at least 200 Mbps for remote work.

📌 Bilingual Customer Service Representative (Área metropolitana del Valle de Aburrá)
🏢 EZContacts
📍 Área metropolitana del Valle de Aburrá