We are hiring a full-time Operations Specialist to support a healthcare company that partners with nurse practitioners to launch and operate their own insurance-based practices across Massachusetts, Maryland, and Connecticut. The company handles credentialing, payer contracts, billing, and back-office operations so providers can focus on their patients.
This role will own the operational execution behind 50+ active practices while supporting approximately 5-6 new practice launches each month. You’ll manage practice launches and EHR setup, build and maintain practice websites, manage Google Business Profiles, support nurse practitioners with day-to-day requests, and coordinate documentation with the company’s credentialing partner.
This is a high-volume role that requires someone who doesn’t just complete tasks individually. You should be constantly looking for ways to create templates, checklists, bulk workflows, and SOPs that make the operation more efficient as it grows. You’ll work directly with the US operations team and founders,



with the expectation that nothing slips and providers always know where things stand. Full-time. Fully remote. Must be based in Latin America. Must be ENGLISH-SPEAKING.
Hours: 9:00 am to 5:00pm EST, Monday-Friday.
Key Responsibilities:
- Own the launch checklist for approximately 5-6 new practices per month, including EHR configuration, scheduling templates, patient-facing links, and go-live readiness
- Build new practice websites from existing templates without relying on a developer
- Manage website updates including hours, services, providers, and booking links, with changes completed within two business days
- QA every website and page before it goes live
- Create and verify Google Business Profiles for new practices
- Maintain accurate hours, services, photos, and other information across Google Business Profiles for 50+ practices
- Publish Google Business Profile updates and respond to reviews within 48 hours
- Act as the first p

📌 Operational Specialist (Colombia)
🏢 Digital Executive
📍 Colombia