10 oct
|
Rippling
|
Colombia
Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”
About the Role
The Website Support Specialist focuses on keeping the Firm’s public-facing websites, platforms, and web applications secure, up to date, and reliable. The role provides on hands‑on support and maintenance, including hosting security and patching, WordPress and CMS administration, DNS and domain management, basic third‑party integrations, and site analytics. Working primarily through a ticket‑based support model, this position also conducts proactive website scans, addresses vulnerabilities, and collaborates with other departments while communicating technical issues clearly to nontechnical stakeholders.
Your Key Contributions
- Apply regular updates to WordPress hosting, CMS core, plugins, themes, and server‑side components; monitor sites for vulnerabilities, malware, and security advisories and remediate as needed.
- Administer WordPress and other CMS platforms—users, roles, plugins, and themes—and troubleshoot site errors, plugin conflicts, and broken functionality.
- Manage and verify backups and maintain reliable restore and rollback procedures, testing changes in a staging environment before promoting them to production.
- Manage domain registrations, renewals, and transfers; configure and troubleshoot DNS records (A, CNAME, MX, TXT, SPF, DKIM, DMARC) and diagnose propagation issues with registrars and hosts.
- Manage SSL/TLS certificate issuance, renewal, and installation, and harden hosting environments through access controls, file permissions, and WAF/security rules – working with our internal support team for Azur
📌 Website Support Specialist (Colombia)
🏢 Rippling
📍 Colombia