Job Title: Bilingual Medical Patient Coordinator
Position type: Full-Time
Work hours: 8:00 AM to 5:00 PM Eastern Time
Work days: Monday to Friday
Salary: $6 - $7 per hour, depending on experience
Workplace: Remote
Preferred Candidate Location: Latin America
Our client is a U.S.-based healthcare practice specializing in ultrasound imaging and diagnostic services, dedicated to providing accessible, efficient, and patient-centered care.
We are seeking an experienced and highly organized Bilingual Medical Patient Coordinator who is fluent in both English and Spanish to support daily patient communications, insurance verification, appointment scheduling, and remote front desk operations.
In this role, you will serve as an important point of contact for patients, helping them navigate appointment scheduling, insurance coverage, and estimated out-of-pocket costs. You will manage high volumes of inbound calls, coordinate patient appointments, and assist the on-site front desk team with remote patient check-ins during busy clinic hours.
The idóneo candidate has a strong background in U.S.
healthcare administration, medical reception, or virtual medical assistance, with hands-on experience in insurance eligibility and benefits verification. You should be confident handling multiple patient inquiries, communicating clearly in both languages, and maintaining accuracy in a fast-paced medical environment.
If you are a compassionate, detail-oriented healthcare professional who enjoys helping patients and keeping clinic operations running smoothly, we'd love to hear from you
Key ResponsibilitiesPatient Communication & Inbound Call Management• Answer and manage high volumes of inbound patient calls professionally and efficiently.
• Screen patient inquiries, identify their needs, and route calls to the appropriate person or department.
• Communicate confidently and professionally with both English- and Spanish-speaking patients.
• Handle inbound and outbound patient communications u