Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

As a Community Chat Ambassador, you will be responsible for overseeing and moderating interactions and dynamics within the LATAM Community Chat. Acts as a conversation starter to promote a fun, positive, and exciting environment for players. Also ensures compliance with chat rules and that site promotions are communicated clearly, in a friendly and timely manner. Finally, contributes to the creation of innovative ways to engage with customers. This is a part-time position.

What You'll Do:

• Monitor chat conversations to ensure community rules are respected, including regulating offensive behavior/language or rule violations.

• Remind members of the community guidelines and ensure everyone understands and follows them.





• Encourage players to actively and positively participate in discussions and activities by asking questions and sparking interesting conversations.

• Resolve conflicts between players impartially and constructively, seeking solutions that benefit the community environment.

• Provide assistance to members who have questions or need support, fostering a welcoming atmosphere.

• Review and analyze chat activity to identify trends, problematic behavior, and areas for improvement.

• Report recurring issues or serious situations to administrators/stakeholders for further attention.

• Gather and share player feedback, highlighting both strengths and areas for improvement.

• Stay informed on community trends and best moderation practices.

• Coordinate, prepare, and manage innovative promotions and events that boost engagement in the chat.

• Effectively promote marketing campaigns and platform features.

📌 Community Chat Ambassador (Bogotá)
🏢 Rush Street Interactive
📍 Bogotá