Bayswater Education is a vibrant network of global educational centres dedicated for over 75 years to educating and inspiring people through a life-changing educational experience. We’re passionate about growing communities of general thinkers and explorers, at home and abroad – whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.
We’re looking for a proactive and detail-focused Admissions Officer to join our central services department. This role works closely with Sales, Partner Support, Accounts Receivable and our schools to ensure applications are processed accurately, payments are tracked, and students and agents receive clear, timely communication.
You will play a key role in managing bookings from enquiry through to arrival, while helping to protect revenue and maintain strong agent relationships across the region.
Key Responsibilities
• Process individual student and group applications accurately and within agreed timelines.
• Handle group enquiries, prepare quotations and coordinate with Sales and schools to confirm availability, pricing and booking requirements.
• Manage group bookings, including student lists, course details, accommodation, transfers and other arrangements.
• Liaise with agents, group organisers and schools to ensure group requirements are communicated clearly and arrangements are confirmed ahead of arrival.
• Prepare and issue invoices, visa letters, accommodation confirmations and pre-arrival documentation for individual students and groups.
• Monitor payment deadlines and follow up with agents and group organisers to ensure timely settlement of invoices.
• Support with receipt allocation, tracking outstanding balances and escalating unpaid cases where required.
• Coordinate on refunds, commission queries and overpayments, ensuring r