About the Company
CareRunway helps families plan for the cost and logistics of caring for an aging parent. Its Care Runway calculator looks at things like a parent’s savings, income, home value, and local care costs to help families understand how long their resources may cover different types of care.
Families also come to CareRunway through free tools and resources covering topics like Medicare, fall risk, memory concerns, and what to do after a hospital or rehab stay. When a family needs more support, CareRunway helps connect them with the right care provider or specialist.
About the Role
CareRunway is hiring a Family Care Advisor to speak with families navigating care decisions for an aging parent.
Most of the people you speak with will be adult children trying to figure out what to do for a parent. They may be dealing with a recent fall, a hospital or rehab discharge, memory concerns, or simply realizing that their parent needs more support.
Your job is to call them, understand what is going on, qualify their needs, and help move them to the right next step.
Most of your conversations will be with warm leads who have already asked for help or scheduled a call. We’re looking for someone who can build trust, ask the right questions, and guide families toward a clear next step in a thoughtful, consultative way. You’ll also be responsible for following up when someone does not answer and making sure interested families do not get lost along the way.
You won’t be expected to give medical, legal, or financial advice. Your role is to understand the family’s situation at a high level and connect them with the right care provider or specialist for the next step.
Responsibilities
• Call families who have scheduled an appointment or requested information.
• Ask questions to understand what is happening with their parent, how urgent the situation is, and what kind of help they may need.
• Qualify each conversation and connect the family with the appropriate CareRunw
📌 Family Care Advisor (Colombia)
🏢 Stealth Startup
📍 Colombia
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