Clara, the leading Latin American platform for payments, is seeking a Customer Happiness Associate to support its growing base of B2B customers in Colombia. You will own complex issue resolution and craft thoughtful interactions reflecting Clara's commitment to excellence.
In this remote-first role, you will resolve escalated issues via email, chat, and phone, document findings in internal tools, and work to retain customers by offering effective solutions.
📌 RemoteB Fintech Customer Happiness Specialist (Bogotá)
🏢 Clara
📍 Bogotá