This job is fully Remote Clear and excellent English communication skills, technology skills, and organization skills, required.
Responsibilities
- The Educational Case Manager is integral to the success of Tutor Me Education by doing intakes with families/students, ,coordinating instructors, tracking student progress, and providing quality customer service
- Actively support Tutor Me Education Regional Operations
- Provide outstanding academic services to students and their families
- Operate seamlessly in a virtual operating environment
- Maintain Tutor Me Education operating standards including people, financial, and academic standards
- Ensure delivery of programs and initiatives for our students and school district partners
- Meet operational excellence standards
- Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers
- Manage class schedules to effectively staff sessions and meet company efficiency and usage targets
- Manage virtual tutoring sessions




- Monitor all students’ academic progress
- Help ensure flawless execution of programs and initiatives
- Manage your own time in compliance with company and regulatory requirements
- Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments
- Other responsibilities – as required by the business
- Relish building relationships with students and their families
- Dedicated to meeting the expectations and requirements of internal and external customers
- Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution

Requirements
Qualifications
- Time management, planning, and prioritization
- Ability to organize and manage multiple responsibilities successfully
- Exhibits professional and approachable demeanor
- Ability to prioritize and focus on key objectives, which may chan

📌 Educational Case Manager (Colombia)
🏢 Tutor Me Education 1
📍 Colombia