11 oct
|
136 Musarubra Colombia
|
Bogotá, D.C.
11 oct
136 Musarubra Colombia
Bogotá, D.C.
Trellix seeks a Thrive Support Advocate to act as the primary escalation point for enterprise customers, focusing on operational excellence and cross-functional collaboration. The role centers on improving support value, reporting, and strategic credit usage to optimize the customer experience.
As a non-technical customer success professional, you will partner with Support, Engineering, and account teams to deliver a unified experience and drive platform satisfaction across large accounts.
📌 Bilingual Enterprise Customer Success Advocate (Bogotá, D.C.)
🏢 136 Musarubra Colombia
📍 Bogotá, D.C.