Visa Corporate IT (CIT) is consolidating Level 1 support into a single organization to deliver improved end-user experience. The Associate Help Desk Analyst will provide timely support, diagnose issues, and log tickets across channels while collaborating with vendors and resolver groups.
You will work in a hybrid model with three days in the office weekly and participate in continuous learning and knowledge-base contributions. Strong communication and customer-service skills are essential.
📌 IT Service Desk Analyst — Hybrid Support (Bogotá, D.C.)
🏢 Visa
📍 Bogotá, D.C.
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