Call Center Operations Leader (Barranquilla)

Call Center Operations Leader (Barranquilla)

12 oct
|
unifyCX
|
Barranquilla

12 oct

unifyCX

Barranquilla

UnifyCX in Barranquilla seeks an experienced Operations Manager to oversee and direct operations for one of our complex client portfolios. You will lead the management team to ensure high-quality performance, implement best call center methods, and drive process improvements for operational cadence.
You will manage day-to-day activities, set cadence, analyze performance data, and ensure SLA targets and KPIs are met while supporting account growth.

📌 Call Center Operations Leader (Barranquilla)
🏢 unifyCX
📍 Barranquilla

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