Client Account Manager / Client Success Director
• Employment: Full-time, ongoing
• Compensation: $1,000 to $2,000 per month, paid twice monthly in USD, depending on experience
• Schedule: 30+ hours per week, full U.S. Central time zone
• Location: Remote. Preference for Colombia, Mexico, Argentina, or Chile
• Experience: 2+ years in client account management or B2B customer success

About the Company
Appliance Marketing Pros is a performance-driven marketing agency specializing in SEO, PPC, and website builds for home service businesses.

The Opportunity
They are looking for a Client Account Manager to own the client journey, from consultative sales (led by their Founder) through recruitment delivery, onboarding, retention, and upsells, to overall client success. This role is critical to their growth strategy: it allows the Founder to focus on closing new business while you own delivery and retention. There will be step-up opportunities to define the function, help close deals, and work cross-functionally with their teammates.

About You
Are you client-focused, proactive,



and process-driven? Do you enjoy building order, systems, and consistency while managing multiple stakeholders? The right person will take ownership of client delivery, anticipate challenges, and maintain high client satisfaction. You will work cross-functionally with the CEO, Sales, and Operations to ensure a seamless, world-class experience for every client.

Responsibilities
Client Onboarding and Post-Sales Delivery
• Lead client kick-off calls to align expectations, define roles, and clarify hiring needs.
• Own the client experience immediately after engagement and deposit.
• Communicate the recruitment process step by step, including timelines, communication cadence, and deliverables.
• Coordinate with the Recruitment team to ensure sourcing and shortlisting begin promptly.

Process Management
• Serve as the main point of contact between clients and internal teams.
• Ensure candidate shortlis

📌 Client Account Manager (Colombia)
🏢 Basser Services
📍 Colombia