12 oct
|
Remotely+
|
Colombia
12 oct
Remotely+
Colombia
The company provides professional moving services, helping customers plan and coordinate their moves with reliable support throughout the process.
About the Role
We are seeking enthusiastic, customer-focused individuals In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What You’ll Do
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- All other duties as assigned
What We’re Looking For
- At least 1 year of sales and/or customer service experience
- Excellent customer service skills: effective listening and communication
- Ability to multi-task and enter customer data into move software while on the phone
- Confidence to initiate customer contact and comfortable asking for the sale
- Creative problem-solving skills
- Exceptional organization and time management skills
- Strong team player who works productively with a wide range of people and personalities
- Willingness to submit to a pre-employment background check and drug screen
📌 Sales and Customer Support Specialist (Colombia)
🏢 Remotely+
📍 Colombia