Grand Circle is hiring Remote Inbound Sales Agents (Travel Advisor III) for our September 14th training class
As a Travel Advisor III, you’ll inspire prospective travelers by sharing the details of our international trips, then assist them with booking and customizing their journey. This role focuses on completing the full sales process in one conversation, with an emphasis on delivering high conversion rates and meaningful upsell opportunities.
Responsibilities
- Handle inbound and/or outbound calls ; educating travelers on GCC's International trip packages, maintaining a high sense of customer service and sales throughout the call.
- Work to achieve a high rate ofconversion (targeting over 70%) of all calls into confirmed bookings
- Upsell GCC products and services: Trip Extensions, Travel Protection Plans, Airline Bookings & Upgrades
- Confirm customer reservations in, documenting all necessary contact information in GCC programs. Reserving Airline tickets for travelers using a code based software, Amadeus




- Document all customer interactions and call notes in assigned programs during the call to avoid extensive After Call Work
- Work across multiple platforms in an efficient manner to handle and solution calls (5-7 programs at one time - working across 3 screens).

Qualifications
- 2 -5 years of sales experience working in a call center environment, handling inbound & outbound sales calls
- Preference to those who have worked in the following industries: Travel/Tourism, Hospitality, or Luxury (High Ticket) sales
- Experience with upselling additional products/services to the original package
- 1+ years of experience working remotely (Preference to those who have started and trained remotely)
- Must have hardwired internet (cannot use Wi-Fi), recommended speeds are 50 MBPS Download, 25 MPBS upload

Schedule
- Training Schedule: (7 weeks) Monday - Friday 9:00 - 5:00 PM ET
- 1st Production Schedule (3-6 Months)
- Sunday - Thursday | Sunday (10:00 AM - 6:00 PM ET),

📌 Remote Inbound Sales Agent (Colombia)
🏢 Grand Circle
📍 Colombia