WE’RE HIRING: DISPATCHER / ADMIN ASSISTANT – FREIGHT BROKER

We’re looking for a highly organized and proactive Dispatcher / Admin Assistant to support a growing freight brokerage operation. This role combines freight coordination, carrier matching, lead generation, sales outreach, CRM management, and administrative support .

The adecuado candidate is comfortable communicating with shippers and carriers, researching potential prospects, handling follow-ups, and managing multiple priorities in a fast-paced logistics environment.

Position Details

- Position: Dispatcher / Admin Assistant
- Industry: Freight Brokerage
- Employment Type: Full-Time
- Rate: $8/hour
- Timezone: Central Time (CT)
- Schedule: TBD
- Start Date: ASAP

Freight & Dispatch Responsibilities
- Build targeted shipper lists, including: Manufacturers, Distributors, Wholesalers, E-commerce brands
- Post available loads to carriers and/or load boards
- Match available loads with appropriate carriers based on: Availability, Equipment, Lane requirements
- Act as a point of contact between shippers, carriers, and agents
- Provide operational updates and coordinate shipment-related communication
- Assist with shipment-related administrative tasks
- Monitor and follow up on ongoing opportunities and operational requirements

Lead Generation & Sales
- Research key decision-makers, including:
- Logistics Managers
- Supply Chain Directors
- Operations Managers
- Conduct cold calling, email outreach, and SMS marketing
- Qualify prospects based on their shipment needs
- Identify prospect pain points and provide appropriate solutions
- Overcome objections related to rates, delays, capacity, and other logistics concerns
- Handle inbound leads through email, SMS, and phone
- Conduct consistent follow-up with prospects




- Nurture long-term prospects through drip campaigns and regular check-ins
- Identify opportunities to convert prospects into active shipping clients

CRM & Administrative Support
- Track lead sources, outreach attempts, responses, and follow-up activities in the CRM
- Maintain accurate prospect and customer information
- Keep lead and shipment information organized and up to date
- Monitor follow-up schedules and ensure no opportunities are missed
- Assist with general administrative and coordination tasks
- Support the team with other duties as assigned

Requirements
- Previous experience in freight brokerage, logistics, dispatch, transportation, or a related field
- Experience with shipper and carrier coordination is a strong advantage
- Experience with lead generation, cold calling, email, or SMS outreach
- Strong communication and relationship-building skills
- Comfortable speaking with logistics and operations decision-makers
- Strong follow-up and organizational skills
- Ability to identify customer needs and overcome objections
- Comfortable working with CRM systems and maintaining accurate records
- Ability to multitask and prioritize in a fast-paced environment
- Self-motivated and able to work independently
- Strong attention to detail and problem-solving skills

Ideal Candidate The ideal candidate combines freight/logistics knowledge with strong sales and administrative skills . You should be proactive, persistent with follow-ups, comfortable communicating with both shippers and carriers, and capable of managing the operational and lead-generation sides of the role. If you have experience in freight brokerage, dispatch, carrier coordination, or logistics sales , we'd love to hear from you!

? Apply now and join the team!

📌 Dispatcher/Admin Assistant - Logistics (Colombia)
🏢 Hard Hat Helpers
📍 Colombia