Technical Operations Centre Engineer (Bogotá, D.C.)

Technical Operations Centre Engineer (Bogotá, D.C.)

13 oct
|
Ilkari
|
Bogotá, D.C.

13 oct

Ilkari

Bogotá, D.C.

Ilkari is a privately-held start-up based in Dublin, Ireland. We deliver hyper-private scale innovation and technology to safeguard and secure data, enabling true data sovereignty even as the pace of change accelerates. Our best-in-breed sovereign technology delivers privacy and control over where companies’ data resides, where it flows, and how it’s accessed.
We’re here to rewrite the story of data sovereignty – empowering innovators, pioneers and visionaries to make their mark. We believe the sky is not the limit. We strive for the perfect balance of simplicity and excellence in everything we do, and we’re looking for people who are ready to join our journey and rewrite the story of data sovereignty.
Role overview
As a Technical Operations Centre (T.O.C.) Engineer, you will support the continuous operation of Ilkari’s data centre and cloud environments by monitoring, maintaining, and troubleshooting infrastructure systems and services. This includes not only network components but also power, cooling, access control, hardware and critical applications.




Your role is essential in identifying and resolving incidents, supporting service delivery, and collaborating with internal teams and external providers to ensure system availability, performance, and security across a 24/7/365 operational landscape.
What you'll do
Proactive Monitoring:
- Monitor data centre network, servers, storage, cloud and other critical infrastructure components, supporting both production and non-production environments.
- Respond promptly to system alerts, alarms, service degradation, and incidents, diagnosing and resolving issues to minimise downtime.

Process Development:
- Develop processes, procedures, and documentation necessary for achieving service excellence.
- Document incidents, actions taken, and resolutions in a detailed and timely manner.

Routine Maintenance:
- Conduct routine maintenance tasks on data centre hardware, including servers, switches, routers, and storage systems.

📌 Technical Operations Centre Engineer (Bogotá, D.C.)
🏢 Ilkari
📍 Bogotá, D.C.

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