Miratech invites a Senior Genesys Cloud Engineer to design, integrate, support, and optimize contact-center solutions across integral clients. You will work closely with Spanish/English teams to ensure seamless operations and high customer satisfaction, applying advanced Genesys Cloud CX features and APIs.
The role demands hands-on experience with Architect flows, REST/Webhook integrations, and outbound dialing, plus a collaborative mindset and a passion for performance in a fast-paced environment.