Property Vista seeks a Tier 3 Senior Technical Support Specialist (Engineering Liaison) to act as the primary bridge between Customer Success, Core Engineering, and Product Management. You will own high-severity escalations, analyze data, validate bugs, and coordinate with software engineers to drive permanent fixes.
You will develop diagnostic tools, mentor Tier 1/2, and produce runbooks to accelerate issue resolution while improving platform observability and support efficiency across the
📌 Engineering Liaison: Tier 3 Tech Support Specialist (Colombia)
🏢 Property Vista
📍 Colombia
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