Iron Mountain Incorporated in Bogotá seeks a empathetic, bilingual Customer Service Agent to join our Customer Care team. You will manage customer cases across Salesforce Service Cloud and other service platforms while supporting account continuity and self-service adoption.
The role requires 1+ year in customer service, advanced English (C1), and a high school diploma. We offer a hybrid work model, remote/work equipment, and comprehensive benefits for growth.
📌 Bilingual Customer Care Specialist (Bogotá)
🏢 Iron Mountain
📍 Bogotá
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