We are searching for a highly skilled Senior Business Analyst with extensive background in digital transformation projects, with particular emphasis on eCommerce and Content Management Systems (CMS).

This position calls for collaboration with cross-functional teams to deliver impactful projects that promote business growth and digital innovation.

The idóneo candidate will demonstrate a strong history of gathering and analyzing business requirements, crafting solutions, and driving project success within dynamic, ever-changing environments.

Responsibilities

Spearhead the analysis and documentation of business requirements for digital transformation projects, concentrating on eCommerce platforms or CMS solutions

Engage with critical stakeholders, including internal teams, clients, and vendors, to understand business objectives and turn them into functional and technical specifications

Execute detailed process mapping, gap analysis, and solution design to strengthen digital workflows, customer journeys, and business operations

Keep business goals and technology solutions in sync by working closely with Solution Architects, developers, UX designers, project managers, and product owners

Assess and document current systems, processes, and data flows to spot opportunities for improvement or automation

Steer the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum setting

Support and influence the roadmap for digital transformation initiatives, ensuring scalability, performance, and user experience remain a priority

Perform risk assessments and effectively communicate the potential impact of changes to stakeholders

Host workshops, presentations, and meetings to collect feedback, align on project objectives, and provide regular status updates

Aid during testing phases, ensuring business requirements are met through rigorous User Acceptance Testing (UAT) and Quality Assurance (QA)Requirements

Bachelor's degree in Business,



IT, Computer Science, or a related area (Master's degree viewed as a bonus)At least 3 years of experience as a Business Analyst with an emphasis on digital transformation projects

Significant experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or Commerce

Tools

Working familiarity with CMS tools, including Contentful, Contentstack, Word

Press, or comparable platforms

Demonstrated ability to lead requirements gathering for complex systems and produce clear, actionable specifications

Solid understanding of Agile or Scrum methodologies, with practical experience in an Agile project setting

Strong data analysis skills, with the ability to turn data into insights that support business decision-making

Proficient in business process modeling, BPMN, and workflow diagrams

Strong communication and stakeholder management skills

Experience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure Dev

OpsStrong problem-solving abilities and the capability to thrive in fast-paced environments

Good English proficiency (B2 level or higher), with a background in direct communication with customers

We offer

International projects with top brands

Work with general teams of highly skilled, diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the Linked

In Learning library and 22,000+ courses

Global career opportunities

Volunteer and community involvement opportunitiesEPAM Employee Groups

Award-winning culture recognized by Glassdoor, Newsweek and Linked

InEPAM is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr

📌 Senior Business Analyst (Colombia)
🏢 EPAM Systems
📍 Colombia